Laura Empson on Leading During Uncertainty

Laura Empson, CLP affiliate and Professor in the Management of Professional Service Firms at Bayes Business School, has co-authored a story in Harvard Business Review on leadership in times of uncertainty. The summary reads:

Uncertain times abound, and as a result many of us are enduring a prolonged separation from our normal ways of being and doing. We are having liminal experiences, in other words — experiences that represent a break from the familiar but that don’t fully replace it. The protracted uncertainty that comes with living in liminal times can cause leaders and employees alike to feel unsettled or anxious, but the authors of this article remind us that we have more agency during these times than we might realize. They offer guidance on how to not only survive such periods but also embrace them as a time for reflection and learning.