Laura Empson on New World of Work

Senior Research Fellow Laura Empson, who is also Professor in the Management of Professional Service Firms, Bayes Business School, City, University of London, was recently quoted in The New York Times on “Back-to-Office Battles Underscore a Change in Workplace Authority,” saying: “Colleagues have enjoyed a taste of independence, if not of freedom … We have been effective in isolation. We are not automatically going to accept authority as we may have done before.”